Product Owner

Role Overview

• Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals
• Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric
• Refine non-functional requirements (NFRs) and ensuring acceptance criteria reflects scaling and performance expectations
• Conduct regular backlog grooming and sprint planning in collaboration with the Scrum team
• Participate in daily standups, sprint reviews, and retrospectives as an active team member
• Ensure user stories meet the definition of ready and done before development and release
• Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements
• Use AI tools (where applicable) to support the creation of epics, themes, and user stories
• Conduct gap analysis and validation of requirements to ensure completeness and feasibility
• Support refinement of use cases, workflows, and functional documentation
• Serve as the primary point of contact for development teams during sprint execution
• Partner with UX/UI designers to ensure user stories are aligned with design principles and usability goals
• Support QA teams by clarifying acceptance criteria and reviewing test cases as needed
• Participate in production demos and release reviews as needed
• Coordinate with other Product Owners to manage interdependencies between features
• Participate in stakeholder meetings to capture feature requests, enhancement ideas, and feedback
• Communicate updates to internal stakeholders on backlog priorities, delivery timelines, and sprint progress
• Track SLO/SLA adherence for features within your scope
• Help ensure features delivered meet customer needs and stakeholder expectations
• Apply working knowledge of healthcare claims workflows, billing terminology, and reimbursement processes
• Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with internal teams
• Assist in translating complex healthcare requirements into understandable product features

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field
• 2+ years of product management experience; healthcare technology or claims administration preferred
• 2+ years of experience working with AI tools for product development, requirements engineering, or business analysis preferred
• Familiarity with Agile software development and Scrum methodology
• Proficiency with Jira (or similar Agile tools) for backlog management
• Basic understanding of cloud platform and SaaS delivery model
• Awareness of non-functional requirements (reliability, performance, scalability) in enterprise systems
• Experience using AI-assisted tools to help structure requirements and analyze user input (preferred but not required)
• Basic understanding of software development processes and technical constraints
• Familiarity with collaboration tools (e.g., Confluence, Miro, Figma)
• Strong written and verbal communication skills for conveying requirements and feedback
• High attention to detail and organizational skills
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Comfortable working with cross-functional teams and resolving blockers quickly.

Tech Stack

• Cloud

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options