Act as a knowledgeable and trusted advisor to prospective clients on the technical capabilities of Ravelin to identify appropriate implementation and deployment options
Run discovery sessions and tailored demonstrations to gather technical requirements
Support and manage Proof of Concepts where necessary
Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform
Technical consultation during the sales process, and supporting the curation of Ravelin implementation plans
Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems
Develop relationships within the prospective client’s organisation
Be a subject matter expert on Ravelin’s solutions and use cases
Collaborate across internal functions, especially Product and Integration
Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements
Maintain and improve our knowledge base and RFP answers.
Act and encourage sharing and excellence as one of a pool of resource, globally

Experience in working in a similar pre-sales technical/engineering/consulting roles
Experience in card payments and authentication
Technical awareness of EMVco standards, including flows, data requirements and protocol versions.
Be able to demonstrate a strong balance of both commercial and technical acumen in supporting the delivery of revenue to the business
Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
Strong ability to engage and manage expectations with different internal and external stakeholders
Strong academic background, preferably Technology or scientific degree
A thirst to learn
Initiate improvements in knowledge and sharing of work for the good of all
Ability to creatively explain and present complex concepts in an easy to understand manner
An ability to understand the business value of the Ravelin proposition and express that in meaningful terms to exec levels in the target client
Knowledge of fraud prevention would be a nice to have

Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
£1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
Mental Health Support via Spill — Access professional mental health services when you need them.
Aviva Pension Scheme — Plan for the future with our pension program.
Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
Cycle-to-Work Scheme — Save on commuting costs while staying active.
BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.
Fortnightly team lunches
Randomised group of people from across the company, virtually (via Deliveroo) or in-person

Pre Sales Manager

Key skills