Assist with the installation, configuration, and maintenance of Microsoft Windows servers and workstations
Support user account management, including creation, modification, and deactivation in Active Directory
Respond to help desk tickets, troubleshooting system, login, and connectivity issues
Apply operating system updates, patches, and security configurations under supervision
Assist in performing routine data backups and recovery procedures
Monitor system performance and assist in generating reports on system health and utilization
Document technical procedures, configurations, and support activities
Collaborate with senior administrators and technical teams to resolve issues and implement solutions
Support endpoint protection efforts, including antivirus updates and vulnerability remediation
Ensure compliance with organizational and client IT security policies and procedures.

Three years of progressively responsible experience in desktop support and administration
Three years of experience with installing software, patching software, and troubleshooting software configuration
Two years of experience with printer support and maintenance
Three years of experience with equipment inventory management and turn in process
IAT Level II/Intermediate certification
Active Top-Secret/ SCI with SBI and ability to attain SI, TK, G, HCS, and NATO Secret clearance
Must be able to pass a background check
Minimum Skills: Exceptional interpersonal skills, exceptional verbal and written communication skills, excellent organizational, analytical, and problem-solving skills, proven ability to multitask and prioritize in a fast past environment, must be self-motivated and able to work well independently as well as on a multi-functional team, ability to handle sensitive and confidential information appropriately, proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Junior System Administrator

Key skills