Build and maintain strategic customer relationships in the data center environment (including operators, hyperscalers, colocation providers, consulting engineers) to influence basis-of-design and technical specifications
Regular engagement with decision-makers on-site and virtually; develop understanding of their business models and establish trusted, partnership-based relationships
Proactively drive specifications in favor of Johnson Controls security solutions and promote OFCI/CFCI programs with assigned customers
Work closely with regional, global and cross-functional teams to successfully pursue projects
Ensure customer satisfaction in collaboration with Sales, Operations and Support; provide technical guidance and coaching to regional sales teams in EMEA
Deliver technical presentations and position yourself as a subject matter expert for security solutions in the data center segment
Document all activities using relevant tools (e.g., Salesforce, Altify) and regularly update leadership on account status and developments
Monitor market trends, technical standards and regional regulations for security design in data centers
Manage the entire pre-bid, bid and post-bid process in collaboration with regional teams
Organize regular touchpoints such as QBRs, innovation workshops and on-site meetings; coordinate with global teams to localize international initiatives
Participate in industry events to maintain networks and market presence

Degree in Mechanical Engineering, Engineering, Business or a related field
Relevant experience in technical B2B sales, ideally with exposure to security technology or the data center environment
Confident advisory presence and ability to influence and support customers holistically
Experience working with a variety of stakeholders (e.g., engineering, contractors, hyperscalers, colocation) and in international, multicultural teams
Structured, independent working style within a matrix organization and fluent use of digital tools (e.g., Salesforce, Altify, MS Office)
Willingness to travel within the EMEA region (approx. 25–50%)

Technical Sales Account Manager – Data Centers, Solutions, Security Technology

Key skills