The Data Governance Program Manager plays a central role in driving continuous improvement across the Sensormatic process and data landscape.
Responsible for streamlining business data flows, resolving systemic issues, and coordinating remediation efforts across business and IT stakeholder teams.
Perform targeted process and data analysis, root cause identification, and hands-on field communication and support.
Collaborate with SMEs, IT architects, and data analysts to uncover issues and identify manual workarounds.
Use tools and frameworks like SIPOC, Value Stream Mapping, and Swimlane diagrams to identify inefficiencies.
Create and implement standard operating procedures (SOP) around BOP data as necessary.
Analyze data flow, transformation (ETL), and data governance across BOP systems like ERP (Oracle) and CRM (Salesforce).
Lead cross-functional efforts to implement standardized solutions for recurring data flow and integration issues.
Collaborate with business data owners and IT to improve master data quality and develop actionable plans.

Bachelor’s degree in information technology, Data Management, or related Business field or equivalent
5 years’ experience in information technology, data administration, or business operations
2 years’ experience leading cross functional teams
Experience with change management and organizational development.
Proven process and data analysis capabilities.
Effective communication skills with the ability to influence cross-functional teams.
Proven experience in operational excellence programs, process improvement, or program management.
Experience in SOP development and field operations support.
Strong understanding of Oracle, ServiceMax, Salesforce, & MuleSoft systems.
Lean Six Sigma (Green or Black Belt) or similar process improvement certification.
Proficiency in tools such as Visio, Draw.io, Power BI, Tableau, Confluence, and SharePoint.
Deep understanding of the Sensormatic BOP architecture and systems integrations

Data Governance Program Manager

Key skills