Following billing procedures as outlined by state guidelines, Pearson Virtual Schools, and the School Leader;
Outbound communication via phone, online chat and email with various stakeholders;
Arrange state test site rental with external vendors;
Manage billing and costs for state testing;
Make all arrangements for school staff travel, including hotel, car rental, conference registration;
Provide staff with information and training related to individual expense reporting;
Manage, train, and support administrative assistants who report to the office;
Oversee the daily work of the office team, including, but not limited to records management, coordinating event logistics, enrollment tasks, withdrawal processing, processing transcript requests, receiving and sending student portfolios, communicating with staff and families;
Work in collaboration with PVS Teams, such as State Reporting and Compliance to ensure required data (ex. Immunization Records) are entered into various school and district information systems in an accurate and timely manner;
Create and update school Standard Operating Procedures;
Work directly with PVS Teams, such as Facilities and the Academy’s Property Manager;
Responsible for managing school phone system;
Accountable for mail and voicemail that comes into the office;
Maintain and update the Office Emergency Plan;
Assist School Leadership Team as needed with daily tasks and projects;
Assist families and school stakeholders with questions both on the phone and in the office;
Additional duties as assigned
Requirements
Associate degree or higher preferred
Strong ability for reporting accuracy
Knowledge of state and reporting Systems
Ability to understand all components of billing, receiving payments, general accounting
Proficiency with Microsoft Office tools and web-based applications is essential
Intermediate or higher skill level in MS Excel
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.)
Ability to multitask in a fast-paced environment
Ability to maintain privacy and confidentiality (FERPA)
Good interpersonal skills and attention to detail
Excellent communication skills, both oral and written
Customer focused approach
High degree of flexibility
Demonstrated ability to work well in fast paced team environment
Experience in K-12 education and/or State educational reporting a plus
Preferred: experience with computer-based Information Systems
Travel and attendance at in-person events, including State Testing is required throughout the school year, as determined by the school. This may require overnight travel
Must be able to use a personal electronic device and email address for two-step authentication.