Leads initiatives and projects that leverage AI to improve organizational systems, workflows, and operational efficiency.
Identifies opportunities to streamline systems and reduce operational friction.
Coordinates cross-functional teams to ensure initiatives progress effectively.
Tracks project timelines, deliverables, and milestones.
Maintains visibility across key organizational initiatives and projects.
Tracks progress against priorities across sales, marketing, product, and operations teams.
Maintains project plans and workstream timelines.
Identifies risks, bottlenecks, or resource needs and escalate when appropriate.
Facilitates communication and coordination across departments.
Builds and maintains executive dashboards tracking key organizational metrics.
Supports development of reporting frameworks across departments.
Coordinates collection of operational and performance data.
Prepares summaries and updates for leadership meetings among diverse stakeholders.
Supports automation of reporting where possible.
Maintains project plans tracking deliverables, milestones, and timelines tied to philanthropic initiatives.
Supports coordination of operational systems and workflow improvements.
Manages the systemic usage of operational systems such as Salesforce, Workday, Teams, Asana, and SharePoint.
Supports rollout and adoption of AI tools to support operational workflows.
Supports development of scalable operational infrastructure.

Bachelor’s degree in Business, Communications, Education or a related field required.
Minimum of four (4) to seven (7) years of experience in project management, business operations, or operational strategy required.
Experience with process improvement methodologies such as Lean Management, Six Sigma, or continuous improvement frameworks preferred.
Experience in Leadership and Management in K-12, Ed Tech, or publishing institution, is preferred.
Proven experience working in fast-paced, dynamic environments with a track record of delivering on multiple, complex projects required.
Strong background in strategic operations and process improvement preferred.
Experience managing cross-functional teams and collaborating across departments preferred.

Project Manager, Business Optimization – Contractor

Key skills