Patient Access Specialist II – Practice Operations

Role Overview

• Responds to a high volume of appointment requests
• Answers and triages incoming calls and requests
• Completes scheduling from work queues
• Schedules patient appointments
• Documents complete and clear messages
• Handles inquiries about insurances accepted

Requirements

• High school diploma or GED preferred
• Minimum 2 years of medical office or call center experience
• Entry level computer skills
• Strong customer service and phone etiquette skills
• Accurate data entry skills

Benefits

• Total rewards package that supports health, life, career and retirement.