Manager, Accounts Receivable Operations

Role Overview

• Oversee the daily operations of the Invoicing Operations team, ensuring accurate and timely invoice generation for clients while providing day-to-day tactical support as needed.
• Manage invoicing cycles and ensure invoices align with contract terms, pricing agreements, and client requirements.
• Implement process improvements to streamline invoicing operations, improve accuracy, and reduce errors.
• Act as an escalation point for complex invoicing issues, discrepancies, and client disputes.
• Collaborate with cross-functional teams to resolve invoicing-related inquiries and maintain accurate billing records.
• Ensure compliance with company policies, accounting standards, and client contract obligations.
• Support internal audits, provide necessary documentation, and resolve issues related to billing accuracy.
• Generate reports on invoicing accuracy, volume, aging, and performance metrics to present to senior leadership.
• Help improve RigUp’s working capital cycle by addressing any issues across the payment and invoicing lifecycle, including data integrity, process improvement and dispute resolution.

Requirements

• Bachelor’s degree in Finance, Business Administration, or equivalent work experience.
• 5+ years of experience in invoicing, accounting, or financial operations.
• Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand.
• Proficient in NetSuite or a comparable ERP system.
• Solid knowledge of Generally Accepted Accounting Principles (GAAP).
• Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences.
• Advanced proficiency in Microsoft Excel and G-Suite applications.
• Demonstrated problem-solving skills with a proactive, solutions-oriented mindset.
• Proven ability to analyze data, interpret findings, and communicate actionable insights to stakeholders.
• Exceptional attention to detail and a commitment to executional excellence.
• Strong prioritization skills with the ability to manage competing deadlines and adjust to shifting priorities in a high-volume environment.
• Ability to remain calm under pressure while managing large volumes of transactions accurately and efficiently.
• Customer-centric mindset with strong interpersonal skills to build collaborative relationships with clients and internal partners.
• Team player with a willingness to step in and support the team as needed.
• Proven experience leading and developing a team, including coaching, mentoring, workload management, and performance oversight.
• Experience identifying operational inefficiencies and driving process improvements, automation initiatives, or system enhancements.

Tech Stack

• ERP

Benefits

• Flexible paid time off for full-time employees
• Medical, dental, and vision insurance
• Telehealth
• 401(k) with company matching contribution
• Flexible remote work support where applicable
• WFH Contribution
• Wellness allowance
• Calm App
• Learning opportunities
• Financial planning support
• Parental leave
• Employee Assistance Program
• Pet Insurance
• Opportunity to earn bonus, commission, and/or equity
• Onsite Gym