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IT Support Officer – Dayshift at Twoconnect | JobVerse
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IT Support Officer – Dayshift
Twoconnect
Remote
Website
LinkedIn
IT Support Officer – Dayshift
Philippines
Full Time
3 weeks ago
No Sponsorship
Apply Now
Key skills
Cloud
Oracle
WordPress
Shopify
About this role
Role Overview
Manage website and e-commerce updates across platforms such as WordPress and Shopify under direction from marketing and venue managers.
Upload and maintain digital content including events, promotions, menus, homepage banners, sliders, and pop-ups.
Create and update event landing pages, including booking links, content layout, imagery, and mobile optimisation.
Maintain website plugins, certificates, licences, and related platform requirements.
Perform regular testing of website links, booking systems, and payment pages to ensure a smooth customer experience.
Support administration of business systems including Monday.com and hospitality platforms where required.
Other position-level duties as they arise.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Digital Systems, or a related discipline preferred.
3-5+ years’ experience in IT support, digital systems support, website administration, or a similar broad-based technical support role.
Experience managing website content and updates across WordPress, Shopify, or similar platforms.
Experience supporting e-commerce functionality including booking systems, payment pages, and customer-facing website troubleshooting.
Experience with Oracle Opera Cloud PMS is highly advantageous.
Experience with Monday.com is preferred, or the ability to learn new systems quickly.
Experience in hospitality, multi-site operations, or service-led environments is advantageous.
Tech Stack
Cloud
Oracle
WordPress
Benefits
Work from home
Mon
Fri: 7:00 AM – 4:00 PM PHT(
adjustments will be made for daylight saving time
)
HMO with 1 free dependent and medical reimbursements
Government-mandated benefits
Work from home allowances
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Apply Now
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