Supply Chain Purchasing Analyst II

Role Overview

• Global Order Routing & Logistics Execution
• Manage internal order routing and shipment execution across global regions including North America and Europe
• Coordinate with logistics carriers to schedule shipments, confirm bookings, and ensure timely pickup and delivery
• Monitor shipment status and proactively troubleshoot operational issues to minimize delays or disruptions
• Investigate shipment exceptions and coordinate resolution with carriers and internal stakeholders
• Transportation & Logistics Systems Operations
• Support operational workflows across enterprise logistics platforms including transportation management systems and order management systems
• Maintain data accuracy and operational workflows across supply chain reporting tools and logistics planning platforms
• Troubleshoot system-related operational issues and partner with cross-functional teams to resolve workflow gaps
• Support system enhancements and process improvements as transportation and order management systems evolve
• Product Catalog & SKU Management
• Maintain product SKU data within enterprise product catalog or product information management (PIM) systems
• Support SKU activation, pricing configuration, and catalog readiness for product launches
• Ensure product data accuracy to support operational order execution and fulfillment processes
• Manage ongoing catalog governance as product portfolios expand
• Carrier Operations & Shipment Issue Resolution
• Coordinate directly with logistics carriers to manage shipment bookings and operational exceptions
• Investigate shipment issues including delays, shortages, or damages
• Manage carrier claims processes and coordinate resolution with internal teams
• Support special shipping requirements such as dangerous goods handling or shipment disposition requests
• Cross-Border Logistics & Compliance Support
• Support international shipments requiring customs clearance or trade compliance considerations
• Coordinate cross-border logistics processes and documentation requirements
• Ensure operational processes align with internal compliance and legal guidelines
• Forecasting & Warehouse Capacity Coordination
• Support operational forecasting and warehouse capacity planning using supply chain planning tools
• Coordinate with warehouse and planning teams to ensure fulfillment readiness for projected order volumes
• Assist with operational readiness for new product launches or increased order demand
• Operational Process Improvement
• Identify opportunities to improve operational workflows and logistics processes
• Partner with supply planning, engineering, and operations teams to enhance systems and operational procedures
• Support operational scalability as logistics systems and product portfolios expand
• Operational Continuity & Knowledge Transfer
• Train and onboard new team members on operational processes and systems
• Provide cross-functional coverage across operational responsibilities as needed
• Contribute to documentation and knowledge-sharing initiatives to maintain operational continuity
• Systems & Platforms Experience working with enterprise supply chain and logistics platforms

Requirements

• Experience supporting logistics operations, supply chain operations, or transportation management environments
• Familiarity with enterprise transportation management or order management systems
• Experience working with operational data, reporting tools, or supply chain analytics platforms
• Strong problem-solving skills and ability to troubleshoot operational issues
• Experience coordinating with cross-functional teams and logistics partners
• Ability to manage multiple operational workflows in a fast-paced environment
• Experience working with enterprise logistics platforms such as Oracle Transportation Management, SAP Transportation Management, or Blue Yonder (Preferred)
• Experience supporting product catalog management or SKU lifecycle processes (Preferred)
• Familiarity with global logistics operations and cross-border shipping workflows (Preferred)
• Experience managing carrier operations, shipment investigations, or claims processes (Preferred)

Tech Stack

• Oracle

Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law