Key skills
CommunicationCritical Thinking
About this role
Role Overview
- Follow up consistently with prospective and existing clients
- Stay on top of daily tasks and follow-through without reminders
- Answer incoming phone calls and proactively reach out to clients when needed
- Keep client records organized and up to date
- Manage inboxes and respond to client emails in a professional and timely manner
- Vet and qualify leads based on defined criteria
- Handle incoming leads efficiently and accurately
Requirements
- Clear spoken English
- Highly independent and able to work without micromanagement
- Proactive mindset — anticipates needs and takes initiative
- Diligent and consistent with follow-ups and task execution
- Strong critical thinking and decision‑making skills
- Exceptionally organized and detail‑oriented
- Reliable and committed to maintaining high communication standards
Benefits
- Competitive salary.
- Paid Time Off.
- Annual bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.