Provide strategic leadership for sales and service execution across agency and third‑party distribution models.
Accountable for driving performance, quality, and operational effectiveness within a multi‑carrier, property & casualty (P&C) insurance environment.
Serve as a senior external representative for GEICO, engaging directly with carrier partners and agencies to align expectations, resolve issues, and strengthen long‑term relationships.
Provide strategic oversight of performance across multiple carrier relationships within an agency distribution model.
Act as a primary GEICO representative to carrier partners, leading discussions related to performance outcomes, operational alignment, and continuous improvement.
Build and maintain strong, credible relationships with agencies and carriers to ensure consistent execution and alignment with business objectives.
Evaluate agency and carrier performance, effectiveness, and return on investment, recommending strategic adjustments to maximize business impact.
Partner with internal leaders to align agency and carrier execution with enterprise sales, service, and growth strategies.
Maintain awareness of regulatory, licensing, and carrier requirements as they relate to agency‑distributed P&C business.
Leverage performance, quality, and partner data to identify trends, root causes, and opportunities for improvement across agency and carrier channels.

Bachelor’s degree required.
Significant experience in Property & Casualty insurance, with deep exposure to agency distribution and multi‑carrier environments.
Demonstrated success managing and influencing multiple carrier relationships within an agency model.
Proven ability to represent an organization externally with credibility and confidence, including direct engagement with carrier partners and agencies without extensive oversight.
Strong leadership experience operating in complex, matrixed environments.
Highly developed analytical skills with the ability to translate performance and risk data into strategic action.
Exceptional written and verbal communication skills, including experience engaging senior executives and external partners.

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match;
Performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility
We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Director, Agency & Carrier Performance

Key skills