Own end‑to‑end delivery across multiple parallel workstreams (e.g., field engagement, technology, operations, compliance, reporting)
Build and manage a detailed integrated project plan, critical path, dependency map, and milestones; drive daily execution and remove blockers
Establish governance (steering committee, workstream leads, cadence, RACI) and maintain decision logs, RAID (Risks, Assumptions, Issues, Dependencies), and change control
Serve as the primary point of contact between the financial institution, internal business leaders, vendors, and field partners
Run executive-ready status reporting (health, milestones, risks, financials), facilitate leadership read‑outs, and ensure alignment on scope and outcomes
Define and track success metrics/KPIs (e.g., conversion completion, NIGO rates, time‑to-first‑trade, AUM/flows, advisor adoption, service SLAs)
Partner with analysts to monitor ramp‑up progress, identify trends/issues, and recommend corrective actions to accelerate outcomes
Present data‑driven insights and recommendations to business leaders and the institution’s leadership
Proactively manage regulatory, privacy, and operational risks (especially for broker‑dealer and advisory activities); ensure control adherence and audit readiness
Maintain documentation (plans, procedures, approvals, retrospectives) meeting internal standards and client expectations
Ensure quality gates are met at each phase and drive continuous improvement post‑go‑live

5–8+ years of project management experience delivering complex, cross‑functional programs
at least 3+ years in financial services (wealth/asset management, broker‑dealer, or RIA)
Bachelor’s degree in business, Finance, Information Systems, or related field (or equivalent experience)
Project management experience delivering complex, cross functional programs with proven success leading multi‑workstream implementations
Demonstrated ability to communicate with and influence senior/executive stakeholders
excellent written and verbal communication skills
Experience implementing or converting investment programs and financial advisors
Background working with financial institutions (banks/credit unions) on investment program transitions
PMP and/or Agile/Scrum certification (PMP, PMI‑ACP, CSM, SAFe)
Familiarity with FINRA/SEC environments, supervisory systems, books & records, suitability/Reg BI, KYC/AML considerations
Exposure to workflow/CRM (Salesforce/CRM platforms), document/ACAT/transfer processes, and advisor licensing/registration workflows
Proficiency with project/portfolio tools (e.g., MS Project, Smartsheet, Jira/Confluence, PowerPoint) and reporting/analytics (Excel/Power BI)

Manager – Onboarding, Program Execution

Key skills