lead client-facing Salesforce project delivery
manage day-to-day Agile ceremonies, sprint planning, backlog refinement, standups, retrospectives, and stakeholder reviews
coordinate cross‑functional delivery teams
maintain project governance across scope, risks, issues, RAID logs, budgets, and resource planning
communicate project status to client sponsors and internal leadership

minimum of 10 years of relevant experience in program or project management
experience with Salesforce implementations, IT projects, business transformations, acquisitions, or operational change
formal project management certifications such as PMP, PRINCE2, APM, or equivalent
Agile‑focused certifications like CSM or PMI‑ACP are a plus
experience with ITIL, Lean Six Sigma, or similar process‑management methodologies is a plus
strong analytical and problem‑solving skills in a fast‑paced consulting environment

Salesforce Program Director

Key skills