People Coordinator

Role Overview

• Acting as a first point of contact for the People Team, responding to queries and directing these appropriately
• Coordinating key People processes across the employee lifecycle, including new starters, movers and leavers
• Preparing contracts, variation letters and other formal correspondence, including basic contractual calculations such as pro-rata salary and annual leave entitlements
• Coordinating accurate monthly payroll data from multiple sources
• Maintaining colleague records and ensuring People systems are accurate, up to date and working effectively
• Supporting managers with onboarding activity for new starters and internal movers, including hosting Welcome to Bede sessions
• Managing the People Team inbox and responding to day-to-day queries on topics such as absence, policies and references, escalating where needed
• Supporting the administration of colleague benefits and wider HR operations activity
• Coordinating and supporting our L&D function, including maintaining our learning management system.
• Helping to keep our HR Operations SharePoint and internal process documentation current and useful
• Supporting People Team initiatives and projects across our locations, with opportunities to contribute ideas and continuous improvement
• Assisting with audit requirements, data requests, management information and reporting across the business
• Raising purchase orders and processing invoices from third-party suppliers
• Providing general coordination and administrative support across the wider People Team as needed

Requirements

• Some experience in HR and/or Learning & Development would be helpful, but it’s not essential if you’re keen to learn and build your experience
• Comfortable using Microsoft Office, particularly Excel for basic reporting and data handling
• System savvy, with confidence working across different platforms and tools; HRIS or LMS experience would be a bonus
• Strong attention to detail and a high level of accuracy
• Able to handle sensitive information with discretion and professionalism
• A clear and confident communicator, both written and verbal
• Good at building positive working relationships with a range of people
• Well organised, able to manage routine processes while staying flexible when priorities shift
• Comfortable working to deadlines and following tasks through to completion
• Proactive, dependable and willing to take ownership of your work
• Curious, open to change and keen to get involved in improving how things are done

Benefits

• A friendly, flexible and trust-based approach to working
• 25 days annual leave, plus 8 bank holidays and usually a generous Christmas break
• Fully matched private pension scheme (5-8% match)
• Bupa private healthcare from day one, including cash plan benefits, dental and optical cover (covers all pre-existing conditions)
• Life assurance cover of 4x your annual salary
• Employee Assistance Programme (via Bupa), providing confidential support and practical advice whenever you might need it
• Access to Calm
• the #1 app for meditation and sleep
• Innovation and learning – space to develop skills, try new ideas and experiment, with an annual hackathon where some ideas make it into real work.
• A work-owned mobile phone or tablet of your choice, with the monthly contract covered by us
• A great office setup – free snacks and drinks every day, plus regular food vans from some of the best places in Newcastle
• Bede Bucks – exclusive colleague discounts and access to a wellbeing platform
• Lots of social events – both in and outside of working hours
• Bede swag – including hoodies, t-shirts and our much-loved Bede socks
• Bede Holidays – extra discretionary days off through the year as a thank-you for the great work our teams do