Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.

Minimum 3 years’ experience in a team management role, including direct people management.
Demonstrated experience coaching and developing teams, including performance management and capability progression.
Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
Strong operational planning and decision-making skills.
Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
Strong communication and stakeholder management capability.
Experience using Excel (Pivot Tables / VLOOKUP’s)

Technical Data Operations Manager

Key skills