Manage and support enterprise-grade network infrastructure, including hybrid cloud environments (AWS/Azure)
Configure and troubleshoot network components including routers, switches, SD-WAN, firewalls, VPNs, wireless controllers, and load balancers
Manage cloud networking components such as VPCs, VNets, NSGs, subnets, and cloud gateways
Provide L2-level troubleshooting for complex network and infrastructure issues
Independently perform L2-level activities for infrastructure upgrades, hardware refreshes, patching
Execute network changes following ITIL-based incident and change management practices
Participate in major incident management (P1/P2) and support on-call rotations
Ensure compliance with security and audit standards; participate in infra-audits
Collaborate with vendors for issue resolution and escalations
Mentor L1 team, support knowledge sharing, and drive operational excellence in shift-based support
Contribute to internal documentation, SOPs, and knowledge base updates

Total Experience: 4 to 7 years
Relevant Network Experience (Enterprise/Corporate): 3 to 6 years
Proven hands-on L2-level experience with enterprise networking technologies (Cisco, Juniper, Fortinet, AWS, Azure, etc.)
Familiarity with network security best practices and configurations
Ability to work in 24x7 shift operations, including night/weekend rotations

Network Consultant, L2 - Contract

Key skills