Cultivate a productive and supportive work environment by providing professional development opportunities, clear objectives, and resources for staff effectiveness
Manage team performance through coaching, evaluation, and standardized performance metrics
Facilitate strong engagement with internal and external customers, addressing business needs, resolving issues, and delivering measurable value
Provide leadership across assigned IT ecosystem, ensuring stability, sustainability, and compliance with company standards, security, and financial policies
Align IT strategy with organizational goals, regulatory requirements, and best practices to promote long-term quality and efficiency
Collaborate across IT and business functions to identify solutions, improve execution, and drive innovation
Ensure accountability by monitoring performance against budget, resources, and development priorities
Support enterprise initiatives by implementing methodologies, services, and tools that enhance execution and productivity
Other duties as assigned

Bachelor’s degree in information systems or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
6 years of work experience in Information Technology (IT) with experience in Generative AI and Agentic AI Solutions
2 years of people management experience
Must be eligible to work in the United States without the need for work visa or residency sponsorship
Excellent communication and stakeholder management skills to bridge technical and non-technical teams
Strong problem-solving and business analysis capabilities
Ability to lead teams through context switching, shifting priorities, and large-scale IT initiatives
Strong leadership and interpersonal skills, fostering collaboration in fast-paced, changing environments.

IT Manager – AI Delivery

Key skills