Director, Revenue Operations

Role Overview

• Define and operationalize Dealerware’s go-to-market operating cadence, including pipeline reviews, forecasting cycles, and executive reporting, creating consistency and accountability across go-to-market teams.
• Drive improvements in sales productivity, pipeline health, and sales velocity through disciplined deal inspection, coaching insights, and data-driven recommendations.
• Own forecasting methodology, pipeline management, scenario modeling, and variance analysis in partnership with Sales leadership and Finance, improving forecast accuracy and process.
• Provide leadership with clear visibility into revenue performance, risk, and upside to support faster, higher-quality decision-making at the board and management level.
• Own the strategy, optimization, and scalability of the revenue technology stack (CRM, sales engagement, outreach, marketing automation, analytics, etc.).
• Design and continuously improve scalable GTM processes across the full customer lifecycle, from pipeline creation through renewal and expansion.
• Build and automate workflows that improve efficiency, pipeline hygiene, and predictability as the business scales.
• Evaluate, pilot, and scale best-in-class AI technologies across the go-to-market stack to improve team efficiency, demand generation, sales velocity, and pipeline yield.
• Align Sales, Marketing, Customer Success, and Finance around shared goals, metrics, definitions, and execution standards.
• Translate performance data into actionable insights and recommendations for GTM and executive leadership, influencing strategy, resourcing, and priorities.
• Partner with Enablement and GTM leaders to drive adoption of tools, processes, and operating standards.
• Lead the Revenue Operations function, supervising a team of 1–2.
• Build the team over time, including hiring, developing, and scaling the team to support long-term growth.

Requirements

• 7+ years of experience in Revenue/Sales/GTM Operations and/or GTM Engineering within growth stage, SaaS companies ($50M–$100M+ ARR).
• Proven ownership of CRM systems, revenue analytics, and GTM reporting at scale.
• Experience partnering closely with Sales leadership and Finance on forecasting process, planning, and executive reporting.
• Strong analytical judgment with the ability to translate data into executive-level insights and recommendations.
• Demonstrated track record of influencing cross-functional leaders and driving durable change without direct authority.
• Proficiency in Salesforce, Hubspot, and Outreach with experience implementing and scaling best-in-class AI technologies across the go-to-market stack.

Benefits

• Full benefits (medical, dental, vision, disability)
• 401(k) with company match
• On-demand educational courses via LinkedIn Learning
• Tuition reimbursement and continuing education
• Unlimited paid vacation policy
• Flexible work
• Generous Paid Parental Leave program
• Modern office and a dynamic team in downtown Austin with free parking
• Friendly, small company environment with a progressive culture