Sales Operations Manager – International

Role Overview

• Own TAM Operational Infrastructure
• Design and manage the operational processes that structure and maintain Dandy’s Total Addressable Market (TAM).
• Ensure high data quality, completeness, and accuracy across market datasets used by sales teams.
• Define governance frameworks to ensure the TAM remains clean, scalable, and operationally reliable.
• Partner with Data and BizSystems teams to operationalize market datasets into GTM systems.
• Design Portfolio & Pursuit Assignment Architecture
• Own the processes and system logic that assign pursuits across sales teams and segments.
• Define assignment frameworks, routing rules, and portfolio ownership models.
• Ensure pursuits are distributed in ways that maximize coverage, productivity, and market penetration.
• Continuously evaluate and optimize assignment models as the business scales.
• Build Market Data Enrichment Infrastructure
• Design scalable processes to source, enrich, and validate market data used to expand TAM coverage.
• Develop frameworks for international TAM expansion and operational readiness.
• Partner with Data, Marketing, and external data providers to ensure high-quality market intelligence.
• Ensure Market Coverage and Portfolio Quality
• Monitor TAM coverage and portfolio health across sales teams.
• Identify gaps, duplication, or inefficiencies in how accounts and pursuits are distributed.
• Build reporting and monitoring systems that ensure sales teams are consistently working high-quality pursuits.
• Institutionalized Market Operations
• Create repeatable frameworks for portfolio assignment, TAM maintenance, and market data governance.
• Ensure market operations are embedded into Salesforce and core GTM systems.
• Partner cross-functionally with Sales, Data, Marketing, and BizSystems teams to continuously improve market infrastructure.

Requirements

• Experience in Revenue Operations, Sales Operations, GTM Strategy, or Business Operations in a high-growth environment.
• Strong analytical and systems thinking — able to translate complex datasets into operational processes.
• Experience working with account datasets, portfolio management, or market coverage models.
• Understanding of sales routing, assignment logic, and portfolio management frameworks.
• Comfort working at the intersection of RevOps, data teams, and systems architecture.
• Strong problem-solving ability and high attention to data quality and operational rigor.
• Bias toward ownership — you proactively identify structural improvements rather than waiting for direction.

Benefits

• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off