About this role

Develop and maintain detailed process maps in Lucid Chart/Visio for revenue cycle workflows.
Analyze current business processes and systems, identify gaps, inefficiencies, and recommend improvements.
Work with business and solution delivery owners to define and document requirements.
Design and deliver scalable, system-based solutions.
Support user acceptance testing (UAT) and change management activities.
Act as the primary point of contact between business users and technical teams.
Communicate project updates, issues, and risks to senior leadership.

Bachelor’s degree in business, information systems, life sciences, or related field.
6+ years of experience in revenue cycle operations, healthcare analytics, or business analysis.
Strong knowledge of revenue cycle processes, including billing, coding, claims, and reimbursement.
Experience with EHR and practice management systems (e.g., Epic, Cerner, Athenahealth).
Proficiency in process mapping tools (e.g., Lucidchart, Visio) and data analysis tools.
Strong analytical and problem-solving with the ability to interpret complex data.
Excellent written and verbal communication skills; able to interact effectively with technical and non-technical stakeholders.

Senior Business Systems Analyst

Key skills