Key skills
AWSAzureCloudDNSEC2GrafanaJenkinsKubernetesLinuxPrometheusPythonTCP/IPTerraformShellGitHub ActionsGitLab CIEKSAKSS3RDSIAMCloudWatchAzure MonitorOpenTelemetryGitHubGitLabIstioLinkerdService MeshCI/CDChange Management
About this role
Role Overview
- Operate and support environments in AWS and Azure (focus on EKS).
- Execute and track GMUDs (change management) in production.
- Monitor environments and respond to incidents and alerts.
- Perform troubleshooting on Kubernetes clusters (EKS).
- Participate in on-call shifts and war rooms.
- Ensure safe execution of deployments, changes, and rollbacks.
- Support development teams with infrastructure requests.
- Conduct root cause analysis (RCA) and recommend improvements.
- Manage logs, metrics, and observability.
- Automate operational routines.
Requirements
- Experience with AWS EC2, S3, RDS, VPC, IAM, CloudWatch, and Load Balancers.
- Experience with Azure VMs, Storage Accounts, Azure Networking, and Azure Monitor.
- Hands-on experience with Kubernetes (EKS) deployment, troubleshooting, pods, services, ingress.
- Experience with GMUD/change management processes.
- Experience with critical production environments.
- Strong knowledge of Linux.
- Experience with monitoring (CloudWatch, Azure Monitor, Prometheus, Grafana).
- Networking knowledge (DNS, HTTP/HTTPS, TCP/IP).
- Experience with scripting (Shell, Python or similar).
- Availability for on-call shifts.
- Frequent execution of GMUDs in critical environments.
- Involvement in high-priority incidents.
- Participation in on-call rotations and war rooms.
- Direct customer interaction.
- Experience in multi-cloud environments (AWS + Azure).
- Continuous improvement of operations focusing on automation and reliability.
- Nice-to-haves: Experience with Terraform (IaC), CI/CD (GitLab CI, Jenkins, GitHub Actions), observability (OpenTelemetry), SRE practices, AKS (Azure Kubernetes Service), multi-account/multi-subscription setups, FinOps knowledge, and service mesh (Istio, Linkerd).
Tech Stack
- AWS
- Azure
- Cloud
- DNS
- EC2
- Grafana
- Jenkins
- Kubernetes
- Linux
- Prometheus
- Python
- TCP/IP
- Terraform
Benefits
- Meal voucher
- Food allowance
- Home office allowance (for remote positions)
- Life insurance (Prudential)
- Daycare assistance (as per CLT)
- Assistance for parents of children with special needs
- Birthday gift voucher
- Education allowance
- Cultural allowance
- Birthday day off
- TotalPass
- Profit-sharing (PLR)
- Health insurance
- Dental insurance
- 'Refer and Earn' program
- Reimbursement for certifications on the AWS and Fortinet learning paths