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Junior Sales Operations Analyst at Neogrid | JobVerse
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Junior Sales Operations Analyst
Neogrid
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Junior Sales Operations Analyst
Joinville, Santa Catarina, Brazil
Full Time
2 weeks ago
No Sponsorship
Apply Now
Key skills
ERP
SaaS
CRM
Communication
Customer Success
Sales
About this role
Role Overview
Work within the SalesOps team, providing operational and strategic support to the commercial area;
Update and maintain account, customer and opportunity records in the CRM, ensuring data integrity and quality;
Support the collection, validation and structuring of information for commercial proposals in partnership with sales representatives;
Ensure correct integration and consistency of data between CRM and ERP systems;
Manage and update commercial contracts, ensuring compliance with internal policies;
Assist in resolving issues related to billing, customer records and sales workflows with the responsible teams;
Proactively identify and suggest improvements to commercial processes, workflows and systems;
Prioritize recurring and ad hoc requests, balancing deadlines and deliverables with autonomy and organization;
Respond to questions and guide commercial users on CRM usage and related processes;
Analyze opportunity data and funnel information to support the accuracy of metrics and generate insights.
Requirements
Advanced knowledge of Microsoft Office, with emphasis on Excel;
Experience providing service and support to internal customers (e.g., sales teams, Customer Success or pre-sales);
Strong written and verbal communication skills;
Collaborative mindset;
Analytical mindset to critically evaluate team processes and the area as a whole;
Ability to learn quickly and adapt to change;
Organized in managing deliverables;
Autonomy to carry out day-to-day activities;
Proactivity;
Experience with CRM platforms (Dynamics 365 or HubSpot) is a plus;
Experience with ERP systems and integration flows between systems;
Familiarity with commercial processes in B2B or SaaS companies.
Tech Stack
ERP
Benefits
Health insurance
Dental insurance
Life insurance (extendable to legal dependents)
Medication allowance (extendable to children)
Commuter benefit (transit voucher) or parking allowance
Flexible meal/food allowance
Parental support program, NeoBaby
Childcare allowance
Extended parental leave: 6 months for mothers and 30 days for fathers
Employee referral program, bonuses, and more!
Apply Now
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