Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews
Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders
Review approved incoming designed work that falls outside the normal scheduling window, maintain visibility into the real-time "queue" and assign new tasks to manage exception work
Review work packet prior to assigning work
Coordinate all equipment to complete the work, complete pre-requisites needed "just in time" for work execution, and request all materials needed
Ensure the work acceptance process is completed properly and coordinate site checking and job readiness
Identify and determine necessary project changes and communicate changes to appropriate personnel
Manage work rejections from crews, triage additional work requests, and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates
Communicate schedule updates to front line leaders, crews and/or other stakeholders to eliminate non-productive field time
Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization and operational efficiency of all resources

High school diploma or GED
Minimum five years' experience in construction, design, maintenance or operations area (utility experience preferred)
Previous scheduling/planning experience
Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements
Established analytical and problem solving skills
Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills
Proficiency with Microsoft Excel or other spreadsheet tools
Ability to retrieve and manipulate data from reporting tools
Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling tools

Senior Operations Work Coordinator

Key skills