Business Systems Analyst

Role Overview

• Own and optimise Yardi Voyager and RentCafe across Greystar's European portfolio.
• Turn business needs into smart system enhancements that boost accuracy, cut manual work and improve performance.
• Lead delivery end to end, from requirements through to rollout and adoption, while working closely with finance, operations and international teams.
• Keep systems compliant, drive upgrades and resolve complex issues as the go-to expert.
• Document and communicate enhancement deliveries to ensure adoption and change management processes.
• Maintain and administer the Yardi Voyager & RentCafe systems and databases, ensuring data integrity and the standardisation of procedures and practices.
• Coordinate and assist in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.
• Undertake 3rd line support for Yardi Voyager, analysing issues and problems related to software systems and programs, and determining and implementing appropriate solutions, training, or maintenance as necessary.
• Work with the Learning and Development Managers
• Systems to develop technical reports, documents, user support and technical manuals to support systems and software training.

Requirements

• Proficiency in leading technology related projects through requirements gathering, design, delivery, and testing to ensure quality delivery of business requirements
• Proficiency in Yardi Voyager 7S at an expert level including experience running the system through various year end cycles and undertaking Yardi Voyager module implementations.
• A solid understanding of ETLs, YSR, SSRS and complex SQL scripts.
• A good working knowledge of Yardi Residential, Yardi International, GL. Accounting (AR/AP), Yardi Investment and Construction module, EU. Residential and Service Charges, Yardi PayScan, Elevate Modules
• IT literate and fully conversant with all Microsoft packages including Excel, Access and Project.
• Fluent English and 1 or more European languages (Dutch, German, French, Spanish preferable).
• Experience of working with operational business systems, in a similar system administration or analytical and systems implementation/project management/support role.
• Experience within or general understanding of the property sector, in particular residential apartments and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements.
• Solid business analysis skills to be effective at activity and milestone management and tracking of progress.
• Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals; patient, responsive and demonstrates a positive attitude.
• Excellent interpersonal skills and the ability to work with impact and influence through clear communication.
• An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation.
• Demonstrates strong commercial awareness.
• Understands the cycle of business change and the critical need to engage with stakeholders throughout a programme.
• Strong team management focus, committed to developing and retaining talented team members.

Tech Stack

• SQL

Benefits

• Health insurance
• Professional development opportunities