Lead the charge for client accounts with strategy, content curation, distribution, and engagement.
Ensure the needs of clients are being met and strive to identify and resolve potential obstacles or performance issues before they occur.
Develop, implement and manage social media strategies tailored to each client’s goals and target audience.
Social Listening for trending content, conversations, topics, events and news.
Stay updated with industry trends, algorithm changes and platform updates to ensure best results for clients.
Support client accounts with identification of influencers, outreach and contract negotiations, campaign monitoring and reporting.
Work closely with cross-functional teams, including designers, paid media managers, and content creators, to ensure smooth execution of client initiatives.
Craft compelling and persuasive written content to effectively communicate brand messages, engage audiences, and drive desired actions across various social platforms.
Serve as a trusted partner for clients, guiding their social marketing plans.
Directly engage with consumers on various social media platforms.
Monitor, analyze and report social media data to track performance against key performance indicators.

5+ years of experience in social media management
Creative mindset with experience in campaign planning and idea generation
Strong understanding of social media KPIs and the ability to analyze data to optimize strategies.
Accountable, responsible and self-starter who demonstrates initiative
Exceptional organizational skills
Innate curiosity and entrepreneurial spirit
Passion for social media

Social Media Account Manager

About this role