About this role

Establishing trust with key stakeholders to secure long-term partnerships.
Understanding client needs to propose solutions that ensure their success and expand account value.
Serving as the key link between clients and internal teams (marketing, sales, support) to meet deadlines.
Negotiating contracts, managing budgets, and preparing regular reports on account progress.
Acting as the first point of escalation to solve issues and maintain satisfaction.
Hold meetings with c-level executives externally and internally.

Proven experience as a Key Account Manager or in a regional account manager role.
Colo data center experience with one or more of the following: (Digital Reality, Compass, Aligned Data Centers, QTS, Powerhouse).
Experience selling electrical or related enginering services.
Bachelor’s degree in Business Administration, Marketing, or relevant field.
Excellent interpersonal skills with the ability to build rapport and negotiate effectively.
Proficiency in analyzing sales data and tracking KPIs to inform strategies.
Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite.

Key Account Manager, Data Center Colocation

Key skills