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Senior Technical Account Manager at Automation Anywhere | JobVerse
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Senior Technical Account Manager
Automation Anywhere
Remote
Website
LinkedIn
Senior Technical Account Manager
India
Full Time
3 weeks ago
Visa Sponsorship
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Key skills
AWS
Azure
Cloud
Google Cloud Platform
Java
Python
RPA
.NET
PowerShell
AI
Agentic
GCP
Google Cloud
Postman
SaaS
Customer Success
Account Management
Sales
About this role
Role Overview
Build and maintain strong relationships with key customer stakeholders.
Provide technical guidance on product capabilities, implementations, and best practices.
Drive product adoption and usage across customer environments.
Partner with Sales to identify opportunities for expansion.
Act as the point of contact for managing technical issues and escalations.
Represent customer feedback internally to improve products and services.
Requirements
Bachelor’s degree in Computer Science, IT, MIS, Business, or related field.
4–10 years in technical account management, customer success, or a similar technical customer-facing role.
Working knowledge of Automation Anywhere products and RPA concepts.
Awareness of Agentic AI, APA (Agentic Process Automation), APIs, and AI-driven automation offerings within Automation Anywhere.
Familiarity with programming/scripting languages (e.g., Python, Java, .NET, PowerShell).
Experience with APIs, integrations, and tools like Postman.
Understanding of cloud platforms (AWS, Azure, GCP) and SaaS environments.
Basic understanding of enterprise IT concepts such as networking, security, and system architecture.
RPA certifications (Automation Anywhere or similar) preferred.
Cloud certifications (AWS, Azure, Google Cloud) preferred.
Tech Stack
AWS
Azure
Cloud
Google Cloud Platform
Java
Python
RPA
.NET
Benefits
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Apply Now
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