Own revenue performance across your portfolio (growth, retention, renewals)
Own and drive multi-quarter account strategies, aligned to partner goals and revenue outcomes
Maintain strong account health (OHS), renewal readiness, and long-term contracts
Identify and execute growth opportunities that drive measurable increases in partner performance
Drive behavioral change in organizers, helping them transition from manual, LDT-supported workflows to AI-enabled, self-sufficient operating models
Use LDT’s internal AI tools alongside external tools to scale account management, generate insights, and prioritize actions
Deliver data-driven recommendations powered by AI (e.g. performance trends, conversion improvements, operational efficiencies)
Act as a trusted advisor to senior stakeholders at event organizers
Provide data-driven recommendations to improve event performance
Help partners design and implement AI-powered support models using LDT tooling
Guide organisers toward greater self-sufficiency through automation and AI
Build deep expertise in the endurance event ecosystem
Represent Let’s Do This at industry events, conferences, and key partner moments
Develop strong external relationships and credibility across the market
Partner with Product to shape roadmap priorities based on real partner needs
Collaborate with Onboarding & Support to ensure seamless partner experience

4+ years in Technical Account Management, Strategic CS, or similar roles
Proven experience owning revenue, retention, or expansion targets
Strong technical fluency (APIs, integrations, data flows)
Excellent stakeholder management (including C-level)
Comfortable operating in ambiguity and building structure
Strong curiosity and enthusiasm for AI tools, automation, and data-driven workflows
Demonstrated ability to use technology to scale personal output and impact
Comfortable guiding non-technical stakeholders in adopting AI-powered solutions

Technical Account Manager

Key skills