Serve as the primary relationship owner for an assigned portfolio of ~100+ active vendors
Maintain strong, professional vendor partnerships focused on reliability, service quality, and responsiveness
Act as the escalation point for vendor-related issues including performance, compliance gaps, payment disputes, or operational concerns
Draft, review, execute, and maintain vendor contracts, amendments, and service agreements
Manage contract lifecycle activities including renewals, updates, terminations, and documentation control
Ensure ongoing vendor compliance with insurance requirements, certificates of insurance (COIs), bonding, licenses, and regulatory standards
Monitor vendor performance against established service level agreements (SLAs) and quality standards
Partner with internal teams to address quality concerns and implement improvement plans
Maintain accurate vendor records, documentation, and compliance tracking
Provide reporting on compliance status, performance metrics, and vendor risk

5+ years of experience in vendor administration, vendor management, contract administration, or supplier management
Experience managing a large portfolio of external vendors or service providers
Strong understanding of contract lifecycle management and compliance requirements
Working knowledge of insurance, COIs, licensing, and vendor risk management
Proven ability to manage multiple priorities in a fast-paced, high-volume environment
Strong communication and negotiation skills
Detail-oriented with strong documentation and follow-through capabilities
Ability to collaborate effectively across operations, finance, and compliance teams

Contracts and Compliance Administrator

Key skills