Call Center Sales Advisor I – Miami Area

Role Overview

• Call members who need their memberships renewed.
• Call members who want to upgrade membership.
• Call members whose membership has become delinquent to reinstate their membership.
• Call existing resort owners from an existing solicitation file.
• Process membership renewals, upgrades, and reinstatements.
• Answers questions on all Interval International products and exchanges.
• Meet monthly renewal goals and preferred goals based on assigned working area.
• Maintain a minimum of 90% performance on call monitoring.
• Perform other related duties as required.

Requirements

• Minimum of two years telephone sales experience.
• Knowledgeable about all new and existing membership programs and benefits.
• Must be computer literate.
• Must possess excellent customer skills.
• Must have excellent telephone etiquette.
• Must possess excellent oral and written communication skills.
• Must be detail oriented and possess excellent organizational skills.
• Must possess excellent negotiating and sales skills.
• Must be able to work shifts.

Benefits

• $1,500 sign-on bonus!
• Paid Training
• Medical, Dental and Vision Insurance
• Life Insurance
• 401K, Employer match
• Employee Assistance Program (EAP)
• Paid Time Off (PTO – includes vacation, sick and personal days)
• Interval Perks – Free vacation stays