Functional Analyst, Center of Excellence, Oracle ERP, HCM, Finance

Role Overview

Your role, your impact

As a Functional Analyst, Center of Excellence Oracle ERP & HCM (Finance), you’ll be a key member of the Finance CoE Support team, providing end‑to‑end functional support for Oracle Fusion Financials. You’ll focus on ensuring system stability, smooth month‑end and year‑end close cycles, and continuous functional improvements. You’ll work closely with Finance business stakeholders and internal CoE teams to resolve issues, enhance configurations, and maintain high service levels across global users.

Your day-to-day

• Own and resolve functional support tickets across Oracle Fusion Finance, including incidents, how‑to requests, inquiries, and enhancement requests;
• Perform functional troubleshooting, root cause analysis, and accounting diagnostics across Finance modules;
• Provide hands‑on support during month‑end, quarter‑end, and year‑end close activities;
• Collaborate with Finance stakeholders to analyze business processes, reporting needs, and audit requirements;
• Configure and maintain Oracle Fusion Financials applications based on user needs and Oracle best practices;
• Maintain and update functional configurations, accounting setups, and system documentation;
• Partner with CoE Technical teams for incident resolution, integrations, and reporting support;
• Coordinate with CoE Project teams to ensure smooth transition of project deliverables into ongoing support;
• Develop and execute functional, integration, and system test cases;
• Support SIT, UAT, and Oracle quarterly updates, including regression testing.

Requirements

Keys to your success

• Bachelor’s degree in computer science, information systems, finance, or equivalent professional experience;
• Minimum 5 years of experience as a Functional Analyst supporting Oracle packaged solutions (Oracle ERP Cloud and/or Oracle E‑Business Suite);
• 2 to 4 years of hands‑on experience with Oracle Fusion Cloud Financials;
• Strong functional expertise in General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), and iExpense;
• Solid understanding of Subledger Accounting (SLA) and reconciliation processes to the General Ledger;
• Experience working in an application support/CoE environment, including incident, problem, change, and service request management;
• Strong client‑focused mindset with the ability to manage stakeholder expectations and meet SLAs;
• Ability to work independently, manage priorities, and maintain high‑quality support standards;
• Willingness and ability to work within the Montreal (Eastern Time) time zone.

Extra edge

• Experience working with ticketing systems in a client support or managed services environment;
• Exposure to ITIL practices or ITIL certification;
• Oracle ERP certifications, including Oracle Financials Cloud (GL, AP, AR), Accounting Hub, or Revenue Management Cloud;
• Knowledge or exposure to Oracle EPM solutions;
• Experience supporting or managing Oracle quarterly updates and patch cycles;
• Hands‑on experience with OTBI and/or BI Publisher reporting tools;
• Background or education in accounting or finance.

Language skills

• English: Proficient

Tech Stack

• Cloud
• ERP
• Oracle
• Oracle ERP