Business Systems Analyst – Impact Finance

Role Overview

• U.S. Bank Impact Finance is seeking a motivated Business Systems Analyst with requirements gathering and functional design experience to contribute toward the success of our technology initiatives.
• Partners with the business line to develop requirements.
• Works with the application development team to create functional designs.
• Participates in testing, training, and implementation of applications.
• Analyzes and evaluates user needs.
• Develops and maintains a complete and accurate understanding of how a business unit impacted by an assigned application conducts their business.
• Assists in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective.
• Assists business lines in use of new and existing capabilities of a system.
• Works with internal business groups to document, analyze, and redesign business processes.
• Partners with business representatives to identify, refine, and document detailed business needs.
• Joins clients and technical staff to investigate, analyze, and resolve application problems related to system functions.
• May be point of contact for user support and problem-solving.
• Occasionally manages small projects.
• Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work.
• Works with technology and application development teams to design functional solutions that appropriately meet the business needs.
• Reviews, coordinates, and executes test plans for multiple projects and ensures that test cases and results meet requirements.

Requirements

• Bachelor's degree or equivalent work experience
• At least 5 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
• Basic understanding in IT project management, Information management
• Working experience in IT environment, IT standards, procedures, policy, Business assessment, Modeling: data, process, events, objects, System testing, System development life cycle, SQL queries, ServiceNow, Scrum Master, Working with senior developers and architects
• Extensive experience in Requirements analysis, Workflow analysis, Business process modeling, AI – Copilot, Agile Background/requirements tools

Tech Stack

• ServiceNow
• SQL

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law