PPSA Administrator, Contract

Role Overview

• Proper security registration is in place to ensure that all transactions are properly executed at the client level, enforceable, and binding to the corporation.
• Assist with the Operations team on pre-registration and manual registration requests as needed
• Ensure that PPSA registration information is entered into the system of record in a timely manner
• To maintain DLL’s priority registration position, request and review debtor and serial number searches to determine if collateral waiver letters are required, issuing letters to third party creditors, and follow up on sent letters to ensure they are signed and returned to DLL
• Liaise with numerous departments to ensure PPSA registration is amended to reflect change in debtor or equipment, as well as releasing any held back funds from dealers for delivered equipment
• Receive requests for PPSA waiver responses; perform appropriate debtor and asset searches within various systems. Coordinate verifications with other departments in order to provide the appropriate response.
• Review and process discharge requests and support end of term release documentation/letters.
• Manage inventory registration requests and reception of PMSI notifications
• Manage the onboarding and maintenance of users and data in our third-party PPSA platform, Collateral Guard
• Manage the daily PPSA reporting process, working with CMS, our third-party provider, to ensure that registrations are flowing through our mid-office systems to Collateral Guard accurately, and make corrections as needed
• Liaise with risk and legal to find the optimal solutions for meeting the customer’s needs.
• Meet established service level standards to respond to incoming customer requests.
• Ensure that the team goals are met including turnaround time, advise management if it is in jeopardy.
• Participate in department and cross-functional initiatives
• Other duties as required

Requirements

• Experience in Operations function (preferably in leasing or financing industry) is an asset
• Strong attention to detail and data entry accuracy
• Ability to manage multiple priorities under tight deadlines
• Excellent planning & organizational skills
• Team-oriented with a proactive mindset in a fast-paced environment
• Thrives in an independent, goal-driven work setting
• Strong analytical and problem-solving abilities
• Effective written, verbal, and interpersonal communication skills
• Ability to handle complex customer interactions and negotiations professionally
• Adaptability and openness to change
• Ability to work in a hybrid work model: in-office twice per week and remote work
• Bilingual (French) an asset
• Proficiency in MS Word & Excel (an asset)
• Post-secondary education (an asset)

Benefits

• Two working days per year volunteering for a local charity
• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employee Referral program
• Open concept modern working environment