Leading and developing a team of Business Relationship Managers who serve as the primary liaison between business stakeholders and IT.
Ensuring consistent delivery of high-quality engagement, prioritization, and outcomes across portfolios by setting direction, balancing demand, and aligning work to organizational strategy.
Providing coaching, performance management, and escalation support, while also partnering with senior leaders to translate business priorities into actionable, value-driven initiatives.
Accountable for team effectiveness, stakeholder satisfaction, and continuous improvement of business-IT collaboration practices.

Bachelor’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline
5 years in a leadership / mentoring role
5 years of planning, implementing, maintaining and growing capabilities within relevant discipline
3 years of developing, communicating and presenting concepts to varying audience
Management experience in: employee development plans, performance evaluations, goals development
Experience in budget administration and process improvement
Knowledge and experience in developing strategic plans
Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals.

Manager, IT Business Relationship Management

Key skills