Key skills
LeadershipTeam LeadershipCommunication
About this role
Role Overview
- Perform insurance follow-up billing and collection duties on various financial classifications
- Review patient accounts to verify the accuracy of information
- Utilize Epic and payer websites for claim submission and status inquiries
- Make collection calls to insurance companies and patients
- Contact insurance companies for payment posting
- Support customer service unit with billing and collection questions
- Assist with training new staff
- Meet Quality Assurance standards for working invoices
Requirements
- High school diploma or equivalent high school certification
- 3 years of experience in billing or insurance
- Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- 403(b) Retirement Savings Plan with university contributions starting at 7%
- Wellness challenges and annual health screenings
- Mental health resources and mindfulness programs
- Employee assistance program (EAP)
- Financial resources and access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Cost of tuition coverage for you and your family with dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years