Provide compliance advisory oversight, helping to identify, assess, and manage compliance risks across the Personal Lending Products portfolio
Partner closely with leaders across the business to support the development and execution of the Bank’s compliance risk management framework, including related policies, procedures, and process controls
Assist with the assessment of all regulatory risks and controls related to lending products
Participate in discussions with senior management regarding strategic priorities, risk assessments, regulatory change management, compliance monitoring and testing, training, issues management, consumer complaints, and third-party risk
Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations
Work with business leaders and management to socialize lending compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements
Assist the Compliance Program Office with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations
Collaborate with Testing and Monitoring Teams to establish strategies and protocols to assess and measure compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action
Ensure material compliance issues related to lending products are recorded, tracked, and reported to ensure their appropriate and timely resolution
Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending product compliance and work with business management to operationalize/implement requirements
Prepare, deliver, and effectively communicate analysis and reporting regarding lending compliance to oversight committees and management
Requirements
6+ years of banking or financial services experience, primarily in compliance, risk management, and/or audit
3+ years of direct experience in lending compliance with a focus on consumer credit
Proficient in consumer compliance and consumer protection regulations, including ECOA, UDAAP, TILA, FCRA, MLA/SCRA, TCPA, GLBA, EFTA, and ESIGN, as well as applicable state laws and safety and soundness considerations
Strong working knowledge of consumer protection laws and associated risks, and the internal controls needed to mitigate those risks
Strong communication skills with the ability to influence decisions and drive change
Solid analytical, problem-solving, and critical thinking skills
Ability to manage multiple priorities and adapt to rapid change
Demonstrated ability to develop and manage projects to address complex problems and drive results through strong business partnerships and project management
Experience working in a fast-paced, dynamic environment with the ability to deliver quality results amid competing priorities, aggressive timelines, and evolving direction
Self-starter with the ability to think independently, take ownership, and drive initiatives to resolution, while providing appropriate progress updates and escalating issues as needed
Exceptional organizational skills with strong attention to detail and accuracy
You actively look for ways AI can improve your work — from accelerating analysis to thinking through problems
Desire and ability to quickly learn LendingClub’s business model, technology capabilities, and evolving regulatory environment
Benefits
Medical, dental and vision plans for employees and their families