About this role
Role Overview
- Ensures claims are correctly mapped through meticulous research and validation
- Research payer rejections and denials related to genetic testing claims
- Produce a high volume of accurate and successful appeals to insurance carriers
- Collaborate with cross‑functional teams to develop best practices and resolve denial‑related issues
- Review payer medical policies to determine the root cause of denials
- Consistently follow up with insurance carriers on outstanding denials and appeal statuses
- Communicate professionally and concisely with clients via telephone
- Participate in special projects that extend beyond day‑to‑day responsibilities
Requirements
- High School Diploma or GED or equivalent
- 3 years or more healthcare billing
- 1 year or more working with Explanation of Benefits (EOBs)
- 1 year or more Labcorp LCLS / LCBS
- Basic MS Outlook and PowerPoint skills
- Intermediate MS Excel skills
- Basic MS Access skills
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan