Experience in account management focused on growing existing Upmarket accounts through prospecting, qualifying & closing expansion sales
Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage our embedded base of Enterprise customers
A highly collaborative role interacting frequently with the Enterprise field Account Executive, Customer Success Manager, Professional Services and other internal departments
Skilled in conducting presentations, online web demos
Manage deals involving multiple executive level stakeholders including C-suite
Extensive virtual selling experience including phone, web meetings and email
Drive a collaborative approach with Enterprise Account Executive & Marketing to prioritize targets to engage
Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders
Manage and negotiate contract renewals
Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes
Ability to accurately forecast and manage pipeline
Deliver on revenue target quotas on a monthly/quarterly basis

3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP)
Demonstrated sales record of consistently meeting and exceeding quota
Success prospecting, engaging, managing Enterprise level customers
Strong interpersonal skills, ability to convey and relate ideas to others
Entrepreneurial flare
ability to learn and adapt quickly
Vibrant and energetic attitude, willingness to perform and get things done
BS degree, continued training and education preferred
Ability to travel as needed (less than 5%)
Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users
Strong initiative and creativity applied through technology

Strategic Expansion Account Manager

Key skills