Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships.
Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment with the customer's contract.
Develop and maintain existing accounts through personal visits and follow-up on a systematic basis.
Responsible for achieving annual sales plan through growth and penetration of existing accounts.
Present new ideas and products from primary vendors and exclusive brand products to secure account penetration and loyalty.
Manage product mix to maximize profit goals and contract compliance.
Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal Business Reviews.
Ultimately responsible for results of sales team actions relative to assigned accounts.
Lead sales team accordingly to ensure optimum service to accounts including coordination with operational and purchasing functions as needed.
Maximize AE time spent with customers.
Meet or exceed accounts receivable currency targets including coordinating with central AR as needed.
Review all accounts to ensure program compliance, develop unique sales approach, identify needs, and expand sales.
Maintain a profile on all accounts to include order guides, statements periodicals and overall reporting.
Verify pricing information to ensure correctness.
Attend Sales Meetings, Training Sessions, Food Shows, and Conferences as deemed necessary by Management and Customer requirements.
Set-up and support rollout of new accounts as assigned.
Requirements
High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.
A minimum of three years of sales or distribution experience required (foodservice industry or related preferred).
Experience in restaurant operations desirable.
Excellent oral and written communication skills, as well as customer service and presentation abilities.
Demonstrated problem solving ability and negotiation skills.
Working knowledge of Microsoft Word, Outlook and Excel required.