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Retention Restaurant Support Specialist, SaaS Sales at Yelp | JobVerse
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Retention Restaurant Support Specialist, SaaS Sales
Yelp
Remote
Website
LinkedIn
Retention Restaurant Support Specialist, SaaS Sales
Texas, United States of America
Full Time
2 weeks ago
$55,000 - $80,000 USD
Visa Sponsor
Apply Now
Key skills
SaaS
Customer Success
Sales
About this role
Role Overview
Provide exceptional and timely inbound customer support via phone and email
Consult and educate our customers to provide value, resolve their business needs, and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs
Help owners with their full suite of Yelp Restaurant tools to market their restaurant, efficiently manage their front of house, and drive diners
Grow and learn in a fast-paced high-growth environment
Requirements
Bachelor's Degree or 3+ years of relevant client facing experience
Be available to work weekends and holidays between the hours of 6AM-8PM PST
Experience in SaaS, sales, client retention, support, or customer success is preferred
Benefits
Full medical, vision, and dental coverage
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
7 paid wellness days
12 paid holidays
one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Professional development reimbursement
Work from home reimbursement
Apply Now
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