IT Manager, Business Systems

Role Overview

• Reporting to the IT Director, this role will be responsible for acting as a hands-on manager and business liaison, supporting the local site’s day-to-day operations of IT systems and deliverables.
• You will partner with local functional and program management on identifying their IT needs and developing and implementing technical solutions that align to overall CACI IT.
• You will lead a small, talented team of IT professionals who support the daily implementation, migration, maintenance and security of system applications and network infrastructure, including both classified and unclassified.
• You will be self-motivated, proactive, and composed within a dynamic IT landscape with technical solutions that drive mission success.
• Daily hands-on management and direction of a local IT team within a complex technical landscape, including both classified and unclassified environments
• Partner with local business stakeholders and other ARKA IT managers to support technical initiatives aligned to ARKA’s overall business and best practices
• Proactively identify enhancements and/or gaps to technical solutions
• Maintain oversight of local IT projects, ensuring that commitments are properly planned, staffed, monitored, and reported
• Manage and prioritize a substantial and diverse workload with ever-changing priorities
• Motivate, mentor and train team members with varying levels of expertise, while identifying areas of individual growth and development
• Establish metrics for measuring local IT effectiveness
• Partner with Information Assurance team to ensure IT compliance and security is maintained per industry standards
• Communicate to the end-user community on IT changes and/or updates as far in advance as possible to mitigate downtime
• Provide hands-on escalated support and jump in to assist team as required

Requirements

• Bachelor’s degree in information technology or related subject or equivalent experience
• A minimum of 7 years of hands-on system and/or network administration and/or business application development/maintenance
• A minimum of 0-3 years of leadership experience, can include project or other indirect leadership assignments
• Proven experience in leading, motivating, coaching, and training others with a can-do positive attitude
• Previous experience working on classified systems
• Strong prioritization and organization skills with the ability to manage multiple projects concurrently while maintaining a high degree of flexibility
• Demonstrated ability to communicate and present clear, concise objectives to all levels of the organization while identifying and sharing risks and opportunities
• Proven ability to unravel complex technical solutions and provide recommendations to the business, identifying risks and opportunities
• Demonstrated hands-on experience with various system applications, network, and cloud infrastructure with proven success in implementation across the enterprise including: Microsoft and other Cloud environments (Azure, GCC High, AWS preferred)
• Enterprise systems including VMWare, Windows, Linux
• Monitoring, diagnostic, analytic and administration tools
• System integrations and automation tools
• Patching and monitoring tools
• Security tools deployment such as MS Defender
• Networking infrastructure experience, such as Palo Alto and Cisco
• Knowledge of DevSecOps principles, and tooling (Gitlab preferred)
• CompTIA Security+ required or obtained within first 6 months
• Active TS/SCI security clearance with ability to obtain and maintain higher level clearances including a CI poly (will consider candidates within 24 months of a clearance debrief who can be crossed over within 3 months)

Tech Stack

• AWS
• Azure
• Cloud
• Linux
• TypeScript
• VMware

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits