Educate key internal stakeholders on customer supply chain expectations
Provide feedback on Kraft Heinz’s performance
Build and enhance customer partnerships to create efficient supply chains
Analyze and monitor monthly KPIs to track service levels and efficiency performance
Deliver specific, measurable cost savings targets and service improvements
Design and implement mutually beneficial supply chain programs
Participate in developing and coordinating implementation of supply chain policies
Partner closely with Sales counterparts to maximize sales
Develop and implement collaborative forecasting strategies

3
5 years of experience in a supply chain-related field
Advanced proficiency in Microsoft Excel and PowerPoint
Experience with ERP systems (SAP preferred)
Experience with BI reporting tools/technologies
Strong analytical and strategic thinking skills
Proven ability to design, develop, and implement innovative supply chain solutions
Excellent interpersonal skills
Demonstrated leadership skills leading project teams
Strong presentation skills

Coverage for employees (and their eligible dependents) through affordable access to healthcare
Coverage for benefits will be in accordance with the terms and conditions of the applicable plans
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Employee Assistance Program
Wellbeing Programs
Family Support Programs
401k
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance

Customer Excellence Analyst

Key skills