About this role

Supporting Salesforce users
Delivering high-quality reporting and dashboards
Ensuring alignment between business teams and CRM capabilities
User experience, data integrity, reporting insights, and adoption
Partnering closely with Sales, Learning, Technical Support, Inside Sales, and North American Market leadership
Designing, building, and maintaining standard and ad-hoc Salesforce reports and dashboards
Translating business questions into clear, actionable reporting and visual insights
Monitoring and maintaining data integrity across accounts, contacts, leads, and opportunities
Performing routine Salesforce administrative tasks

Bachelor’s degree in business administration, Computer Science, or equivalent education preferred
2+ years’ experience in Sales, Sales Operations or Customer Service role
1-3 years’ extensive experience with Salesforce structure and applications
Willing to obtain Salesforce Administrator Certification
Strong oral and written communication skills
Proficient knowledge of MS Programs including Microsoft Word and PowerPoint
Expert knowledge of Excel
Excellent project and change management experience
Strong analytical and problem-solving skills
Close attention to detail
Ability to adapt in a fast-changing environment

Salesforce Sales Administrator

Key skills