The Leave of Absence (LOA) Analysis is a subject matter expert who provides support for internal and external partners on leave of absence and accommodation processes.
Resolve escalated leave situations and lead the interactive process to find reasonable accommodations under the ADA or other applicable laws.
Lead return to work efforts to get associates back to work at the earliest appropriate time consistent with an individual's strengths, abilities, capabilities, and limitations.
Serve as a liaison with the third-party leave administrator and Occupational Health and Safety Officer to coordinate work accommodations for workers compensation cases.
Run reports and provide insights throughout data analytics, ensuring accurate and timely reporting to support business decisions.
Maintain and update the Nemours SharePoint site with all applicable leave of absence information.

Bachelors degree required
Certified Leave Management Specialist (CLMS) certification upon hire or within 90 days
Minimum 5 years of experience to include the coordination and administration of various leaves, FMLA, ADA, Workers’ Compensation, and accommodation requests required.
Working knowledge of multi-state leave of absence laws and regulations.

Excellent customer service skills with the ability to build strong relationships with internal and external stakeholders.
Strong written and verbal communication skills.
Ability to handle sensitive employee information in a confidential manner
Strong problem solving, analytical and organizational skills.
Excellent interpersonal skills and ability to work collaboratively in a diverse, team environment
Willingness to embrace change, be flexible, and adapt quickly to changing priorities and assignments.
Strong sense of urgency and ability to prioritize and effectively handle demands from multiple stakeholders.

Leave of Absence Analyst

Key skills