About this role
Role Overview
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day.
- Interacts with management and staff members to discuss issues.
- Performs other duties as assigned by the supervisor and/or manager.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- 2 years of experience in Bookkeeping/Accounting and/or Medical Collection Setting.
- Skills: Claims Resolution, Collections Strategies, Health Insurance Billing, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Epic EHR, Health Insurance Portability & Accountability Act (HIPAA).
Benefits
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan with employee contributions and university contributions.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- Family care resources for childcare needs.
- Coverage of tuition costs for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.