As an Associate Partner Account Manager, you will actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses
You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management
You will prospect for new business and sales opportunities through the Partner Channel
Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions
You will participate in sales and technology training
Be responsible for meeting or exceeding monthly sales objectives
In this role you will provide partners and customers with the highest standard of customer service through the sales cycle and work with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to VIP Desk, Carrier Relations, Tech Support, Customer Service and Onboarding
Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities
Customer and Partner Churn protection is a critical and key part of this role, ensuring we are managing Churn in the partner base by providing excellent customer service, response to escalations and overall great partner and customer satisfaction.

1-3 plus years of experience in Channel Sales, Direct, outside sales and/or account management
You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building
Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis
Strong teamwork skills are also required to successfully work in what is a highly matrixed environment

Associate Partner Account Manager

Key skills