Serve as the primary enablement and solutioning partner for enterprise AI and knowledge platforms across the organization
Guide users toward practical, high-value use cases, and set clear expectations around platform capabilities, limitations, and delivery timelines
Lead onboarding and training sessions, including AI 101, role-based training, and agent support
Develop scalable enablement materials, documentation, and best practices
Support users with search, prompting, agents, and automations, including helping them choose the right approach for the need
Intake, triage, and shape custom agent and automation requests based on business needs and platform fit
Partner with PMO to prioritize discovery and solution design efforts
Translate business needs into technical requirements and scoped solution briefs
Collaborate with engineering teams to assign and support development resources
Analyze usage patterns and user behavior to improve enablement strategies, content architecture, and solution design
Develop a deep understanding of Cirrus Logic’s knowledge architecture across Confluence, Jira, GitHub, SharePoint, and related systems to improve search relevance, content quality, and discoverability
Partner with system owners to improve content hygiene, metadata standards, permissions models, and governance practices that directly impact AI-driven search effectiveness

5+ years in Solutions Engineering, Business Systems, Enterprise Applications, or a similar role
Experience with enterprise AI/search platforms, knowledge management platforms, and driving adoption of enterprise SaaS tools across large organizations
Experience designing internal productivity agents or AI-enabled workflows
Ability to balance enthusiasm for AI with sound judgment, clear communication, and realistic expectation-setting
Comfortable pushing back on poorly scoped or low-value requests and guiding stakeholders toward practical solutions
Familiarity with APIs, automation frameworks, and workflow tools
Ability to translate business needs into clear technical requirements
Experience running discovery sessions and documenting solution designs
Strong stakeholder management skills across business and technical teams
Excellent written and verbal communication skills

Cirrus Logic strives to select the best qualified applicant for any opening. Different approaches, ideas and points of view are both valued and respected. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status, genetic information, or any other classification protected by applicable law.

Solutions Engineer – Enterprise Knowledge, AI Systems

Key skills