Director, Addiction & Substance Use Services

Role Overview

• Leads, directs, integrates, and coordinates all Substance Use Disorder services
• Assists in ensuring the clinical practices are consistently high in regard to levels of clinical and professional services provided
• Responsible for the Hospital based Substance Use Disorder programs, MAT treatment programs, and all community-based inpatient and outpatient Substance Use Disorder programs
• Operates in collaboration with a strong clinical management team
• Facilitates Substance Use Disorder services strategic planning
• Analyzes industry trends in the development of divisional operational needs
• Leads Substance Use Disorder program planning, implementation, and evaluation efforts
• Responsible for area strategic and tactical levels
• Effectively communicates the vision of potential service line activities
• Leads change to manage risk and ensures changes take hold
• Responsible for leading strategic and business planning initiatives
• Keeps abreast of literature, network, and colleagues
• Attends meetings to remain current with technological advances
• Identifies potential operations for new services
• Develop strategy for contract negotiations
• Assumes an active role in day-to-day operations of the Substance Use Disorder line across the service continuum
• Works in conjunction with the Executive Leadership and Medical Staff
• Ensures the highest level of care for patients
• Works with physicians and staff to adopt and incorporate quality initiatives
• Manages the growth of the programs
• Creates solid cross-functional relationship across departments and other functional groups and coordinates projects
• Responsible for the development and service outcome data, e.g. clinical outcomes, service and cost
• Analyzes results and troubleshoots problem areas to mitigate program risks
• Ensures system-wide compliance with all applicable laws and regulations affecting patient care services
• Supports integration of patient care standards and practice with clinical programs
• Works collaboratively with leadership, physicians, and other disciplines.
• Promotes process improvement through the development, refinement, and use of quality measures and program evaluation methods
• Promotes best practice care, professional conduct and a focus on customer relations, thereby improving patient satisfaction
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste, and abuse
• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff
• Takes appropriate action on concerns reported by department staff related to compliance
• Collaboration with other departments to achieve financial objectives/goals
• Responsible for formulating budgets
• Demonstrates an understanding of financial analysis, pro forma development, capital planning/acquisition, and economic considerations.
• Develops positive professional relationships with physicians and peers
• Responsible for the management of all human resources in a cost-effective yet supportive manner
• Coaches, mentors, motivates and supervises program management and staff members
• Influences team to take positive action and accountability for their assigned work
• Assembles and effectively leads direct reports and/or teams
• Acts as facilitator of teamwork and decision-making in virtual and in-person settings
• Develops positive cooperative working relationships with the medical staff
• Ensures a high level of physician satisfaction with services

Requirements

• Certified Supervisor Alcohol and Other Drug Counselor (CSADC)
• within 2 years
• Master's Degree
• Substance Abuse Leadership
• 3+ years
• Knowledge in IDHS Rule 2060
• Knowledge in American Society of Addiction Medicine (ASAM)
• Knowledge in Substance Use Prevention & Recovery (SUPR)
• Effective communication and engagement of leadership, staff, colleagues, providers
• Effective planning skills in relation to Clinical, Operational, Service, and Financial Excellence
• Effective skills in directing staff, colleagues, and providers
• Effective skills in measuring, reporting, monitoring, and improving performance of operations, staff, and providers
• Effective in identifying, surfacing, and resolving conflict within the organization
• Analytic Skills
• Effective leadership and management of continuous process
• Effective outcome improvement in financial, operations, clinical, and service performance
• Effective leadership and management in shared accountability model with Medical Director
• Writes, reads, comprehends, and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheet, email, and web browser.
• Multicultural sensitivity
• Critical thinking skills using independent judgment in making decisions.
• Advanced reading, writing, and oral skills
• Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse
• Perform basic computer tasks with instruction.

Benefits

• Comprehensive benefits package